Frequently Asked Questions

What are HEALING|CEILINGS core offerings?

Healing Ceilings' core offerings revolve around transforming healthcare and commercial spaces through the integration of innovative healing art installations. Our primary offerings include:

1. Ceiling Art Installations: We specialise in creating and installing ceiling art that infuses colour, beauty, and inspiration into otherwise sterile environments. Our art is carefully curated to promote healing, uplift spirits, and create a positive atmosphere for patients, staff, and visitors.

2. Customisation Services: We offer customisation options to tailor our ceiling art installations to the specific needs and preferences of each space. From selecting artwork to adjusting sizes and designs, we work closely with clients to create personalised solutions that meet their requirements.

3. Medical-Grade Acoustic Tiles: Our ceiling tiles are not only visually stunning but also offer practical benefits. Manufactured to medical-grade standards, our tiles are antimicrobial and absorb sound, contributing to a healthier and more comfortable environment.

4. Consultation and Design Services: We provide consultation and design services to assist clients throughout the process, from conceptualization to installation. Our team of experts collaborates with clients to develop unique and impactful designs that enhance the overall aesthetics and functionality of their spaces.

5. Customer Support and Maintenance: We are committed to providing exceptional customer support and maintenance services to ensure the longevity and continued satisfaction of our installations. Whether clients have questions, need assistance, or require maintenance, our dedicated team is here to help.

Overall, Healing Ceilings' core offerings are centred around creating spaces that promote healing, foster connection, and inspire positivity through the transformative power of art.

How does ceiling art contribute to healing?

Ceiling art contributes to healing in several ways:

1. Distraction and Stress Reduction: Ceiling art provides a visual distraction for patients, helping to reduce stress, anxiety, and pain levels. By offering an engaging focal point, it can divert attention away from medical procedures or discomfort, promoting relaxation and comfort.

2. Positive Atmosphere: Colorful and uplifting artwork creates a positive atmosphere within healthcare environments, enhancing mood and overall well-being. Studies have shown that exposure to art can elevate mood, increase feelings of happiness, and improve emotional resilience.

3. Biophilic Design: Ceiling art inspired by nature, such as landscapes or natural patterns, can evoke biophilic responses that mimic the restorative effects of being in nature. This connection to the natural world has been linked to reduced stress, improved cognitive function, and faster recovery times.

4. Connection and Social Interaction: Art has the power to stimulate conversation and foster social interaction among patients, families, and healthcare staff. Shared experiences around artwork can create bonds and a sense of community, reducing feelings of isolation and loneliness.

5. Enhanced Patient Experience: Incorporating art into healthcare environments enhances the overall patient experience by creating a more aesthetically pleasing and welcoming space. Patients are more likely to feel valued, respected, and cared for in environments that prioritize their comfort and well-being.

6. Positive Distraction for Caregivers: Ceiling art not only benefits patients but also provides a positive distraction for caregivers and healthcare professionals. By creating a more visually appealing and calming environment, it can help reduce burnout and improve job satisfaction among staff.

What types of spaces are suitable for Healing Ceilings?

Healing Ceilings installations are suitable for a wide range of spaces, including:

1. Hospitals and Medical Centers: Healing Ceilings can transform hospital wards, waiting rooms, treatment areas, and other healthcare facilities into more welcoming and healing environments.

2. Doctor's Offices and Clinics: Medical practices, clinics, and doctor's offices can benefit from Healing Ceilings installations to create a more calming and supportive atmosphere for patients and staff.

3. Rehabilitation Centers: Healing Ceilings can enhance the rehabilitation experience by providing a positive and uplifting environment for patients undergoing therapy and recovery.

4. Aged Care Facilities: Nursing homes and assisted living facilities can benefit from Healing Ceilings installations to improve the quality of life for residents and create a more vibrant and engaging environment.

5. Corporate Offices: Commercial spaces such as corporate offices, boardrooms, and meeting rooms can benefit from Healing Ceilings installations to enhance employee well-being, productivity, and creativity.

6. Educational Institutions: Schools, universities, and educational facilities can use Healing Ceilings installations to create inspiring and stimulating environments for students, teachers, and staff.

7. Public Spaces: Healing Ceilings can also be installed in public spaces such as libraries, community centres, and recreational facilities to promote relaxation, well-being, and social interaction.

How are the art installations customised to fit different spaces?

Healing Ceilings offers a range of customisation options to ensure that our art installations fit seamlessly into different spaces:

1. Artwork Selection: Clients can choose from a wide variety of artwork options, including landscapes, abstract designs, nature-inspired patterns, and more. We work closely with clients to select artwork that aligns with their vision, preferences, and the intended atmosphere of the space.

2. Size and Scale: Our art installations can be customised to fit spaces of various sizes and dimensions. Whether it's a small waiting room or a large hospital ward, we can adjust the size and scale of the artwork to suit the specific requirements of the space.

3. Color Palette: Clients can choose from a range of colour palettes to match the existing decor or branding of the space. We can also create custom colour schemes to complement the overall design aesthetic and achieve the desired mood or atmosphere.

4. Installation Method: Depending on the type of ceiling and installation requirements, we offer different installation methods to ensure a seamless and secure fit. Our team works closely with clients to determine the most appropriate installation method for their space.

5. Additional Features: Clients may have specific preferences or requirements for their art installations, such as incorporating logos, text, or branding elements. We can accommodate these requests and integrate additional features seamlessly into the design.

Overall, our customisation options allow us to create unique and personalised art installations that enhance the aesthetic appeal, atmosphere, and functionality of any space. We collaborate closely with clients throughout the customisation process to ensure that their vision is brought to life with precision and attention to detail.

Where are the tiles made?

We are proud to say that our ceiling art tiles are locally sourced and made in Moreton Bay. This not only ensures the highest quality craftsmanship but also supports the local economy and community. By choosing Healing Ceilings, you're not just investing in superior products, but also in the growth and sustainability of our region.

Are your ceiling tiles easy to install?

Here's why your maintenance team will find our ceiling tiles easy to install:

1. Lightweight Construction: Our ceiling tiles are lightweight, making them easy to handle and maneuver during the installation process. This reduces the strain on installers and facilitates smooth and hassle-free installation.

2. Standard Sizing: Our tiles are available in standard sizes that are compatible with most ceiling frameworks, including suspended ceiling frames and plasterboard ceilings. This ensures compatibility and simplifies the installation process.

3. Simple Installation Methods: We offer different installation methods to suit various ceiling types and configurations. Whether you choose adhesive mounting, drop-in installation, or other methods, our tiles are designed for easy and secure attachment.

4. Clear Installation Instructions: Each order comes with clear and concise installation instructions to guide you through the process step by step. Our instructions are easy to follow, ensuring that even first-time installers can achieve professional results.

5. Support from Our Team: If you have any questions or encounter any challenges during the installation process, our team is here to help. We provide responsive customer support to assist you with any queries or concerns you may have.

How do I clean and maintain the ceiling art?

Cleaning and maintaining your Healing Ceilings art installations is simple and straightforward. Here are some tips to help you keep your ceiling art looking beautiful:

1. Regular Dusting: Use a soft microfiber cloth or a feather duster to gently remove dust and debris from the surface of the ceiling tiles. Regular dusting helps prevent buildup and keeps the artwork looking fresh.

2. Spot Cleaning: For minor stains or spills, gently wipe the affected area with a damp cloth or sponge using mild soap and water. Avoid using harsh chemicals or abrasive cleaners, as they may damage the artwork or the surface of the tiles.

3. Avoid Excessive Moisture: While our ceiling tiles are durable and moisture-resistant, it's important to avoid excessive moisture accumulation on the surface. Wipe up any spills or water droplets promptly to prevent water damage.

4. Professional Cleaning: For deeper cleaning or stubborn stains, consider hiring a professional cleaning service that specialises in cleaning acoustic ceiling tiles. They will have the expertise and equipment to safely and effectively clean the tiles without causing damage.

By following these simple maintenance tips, you can ensure that your Healing Ceilings art installations remain vibrant, beautiful, and long-lasting for years to come.

What is the process for getting a quote or consultation?

Getting a quote or scheduling a consultation with Healing Ceilings is a straightforward process. Here's how it works:

1. Contact Us: Reach out to us via phone, email, or our website contact form to express your interest in our services and request a quote or consultation. You can find our contact information on our website or promotional materials.

2. Initial Discussion: Once we receive your inquiry, one of our friendly team members will reach out to you to discuss your project requirements, preferences, and any specific needs you may have. This initial discussion helps us understand your goals and objectives so that we can tailor our services to meet your needs.

3. Site Visit (Optional): Depending on the scope of your project, we may conduct a site visit to assess the space, take measurements, and discuss design options in person. This allows us to gain a deeper understanding of your space and provide more accurate recommendations.

4. Quote and Agreement: We will provide you with a formal quote detailing the cost of the project and the terms of our agreement. Upon acceptance of the quote, we will send an invoice and begin manufacturing. Once the manufacturing is complete you will receive an email from us to confirm your delivery address.

5. Delivery and Installation: Our team will courier the ceiling artworks to your finalised delivery address, ready for your maintenance and facilities team to install.

6. Follow-Up: After the installation is complete, we will follow up with you to ensure that you are satisfied with the results and address any questions or concerns you may have.

Can we purchase outside of Australia?

Yes, overseas buyers are welcome! Prior to making a purchase, international customers should contact Healing Ceilings to discuss the project size. We'll work out postage, handling, and customs fees. Instead of an online purchase, international transactions will be done through invoice.

What is the best way to contact you for a quote?

We love hearing from you! While we appreciate social media, email is the most efficient way to reach us for a quick response. Feel free to fill out our contact form if you have a specific query or request.

Can I request a proposal for a larger job?

Absolutely! Whether you're filling multiple rooms or tackling a large-scale project, we're here to help. Let us know the purpose of the space, the number of rooms you'd like to fill, and an approximate number of tiles you're interested in. Not sure where to start? No problem! We can arrange a site visit with someone from our design team to assist you.

Do you offer a warranty or guarantee on your products?

Yes, we stand behind the quality and durability of our products and offer a warranty or guarantee to provide peace of mind to our customers. Our specific warranty or guarantee terms may vary depending on the type of product and the region in which it is sold.

Typically, our warranty or guarantee covers manufacturing defects and ensures that our products are free from defects in materials and workmanship under normal use and conditions. If any issues arise during the warranty period, we will repair or replace the affected products at no additional cost to the customer.

We are committed to ensuring the satisfaction of our customers and strive to provide exceptional service and support throughout the lifespan of our products. If you have any questions or concerns about our warranty or guarantee terms, please don't hesitate to contact us for clarification.